Privacy Policy

EARTHNOTE Co., Ltd. (hereinafter referred to as “EARTHNOTE”) recognizes the importance of personal information in terms of conducting its business operations, and places highest priority in ensuring that such information is fully protected. The following guidelines have been designed to provide peace of mind for our customers and to generate confidence. All employees have been informed of these guidelines and will strive to protect personal information.

Management of Personal Information

In order to keep our customers’ personal information accurate and up-to-date and to prevent fraudulent access, loss, destruction, falsification or leaks of personal information, EARTHNOTE shall take necessary measures including maintenance of a security system, improvement of our management system and thorough implementation of employee training and shall implement security measures to ensure strict control over personal information.

Purpose of using personal information

Personal information which we collect from customers are used only when we send e-mails or pamphlets to contact them, to announce notices or to reply inquiries.

Prohibition against Third Party Disclosure and Provision of Personal Information

EARTHNOTE shall manage personal information which we receive from customers in an appropriate manner, and shall not disclose or provide personal information to any third party except for the following cases:
・In the case where customer consent was obtained;
・In the case where it is necessary to disclose personal information to outsourcing contractors in order to implement the purpose indicated at the time of provision of such personal information;
・In the case where it is required by laws and regulations.

Security Measures for Personal Information

EARTHNOTE shall take all possible security measures to ensure correctness and security of personal information.

Referral, Correction and Deletion of Personal Information

When customers request referral, correction or deletion of their personal information in person, EARTHNOTE shall respond to such request after confirmation of identification of customers.


For inquiries about our handling of personal information, please contact us at the following address and numbers: